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Terms & Conditions

Policies, Notices and Terms of Use

This FallsAssistant website – www.fallsassistant.org.uk (the "FallsAssistant Domain") is operated by The Social Marketing Gateway and Tactuum on behalf of NHS 24. These Terms and Conditions, together with our Privacy Policy govern your use of the FallsAssistant Domain. We may amend these Terms and Conditions from time to time and the revised version will be effective when displayed here.


Intellectual Property Rights

Copyright © 2015 by NHS 24 and The Social Marketing Gateway, all material on the FallsAssistant Domain is protected by UK and other copyrights. Material may be used freely for personal, research, scientific, and/or information purposes only. No part of any material posted on the FallsAssistant Domain may be copied, downloaded, stored in a retrieval system, or redistributed for any other purpose without identifying where this information has come from. You may not modify or create derivative works based on the FallsAssistant Domain material. You may not reverse engineer, decompile, copy or adapt any software or other code or scripts that form part of this website nor attempt to transmit to or via our website any information that contains a virus, worm, trojan or other harmful or disruptive component.



The FallsAssistant Domain is provided without warranties of any kind, either express or implied, including, but not limited to, warranties of title, or implied warranties of merchantability or fitness for a particular purpose. The use of the FallsAssistant Domain is at your own risk. We cannot guarantee uninterrupted access to this website or the sites to which it links. Neither the FallsAssistant Domain, nor anyone else involved in creating, producing or delivering the FallsAssistant Domain or the materials contained therein, shall be liable for any direct, indirect, incidental, special, consequential or punitive damages arising out of your use of or inability to use the FallsAssistant Domain, or from the unavailability of the FallsAssistant Domain or the information that it contains.



NHS 24 and The Social Marketing Gateway operate the FallsAssistant Domain to allow members of the public in Scotland to access information displayed on the FallsAssistant Domain and additional services developed by our third party partners. NHS 24 uses its best efforts to ensure the accuracy and reliability of information and tools on the FallsAssistant Domain. However, no guarantees are made that the information/tools contained on the FallsAssistant Domain or associated websites is accurate, complete and current at any given time. Medical knowledge and practice is constantly evolving so information presented on the FallsAssistant Domain or associated applications may change at any time. Any information appearing on the FallsAssistant Domain and associated applications is issued as general information and is not warranted by NHS 24 and The Social Marketing Gateway, or any other associated organisation, nor should it be taken as advice. No responsibility can be accepted by NHS 24 and The Social Marketing Gateway or any other organisation for action or inaction as a result of information contained on the FallsAssistant Domain or associated applications. The FallsAssistant Domain and its associated applications are not intended in any way to replace the advice of professional services e.g. doctor, nurse, social worker or any other professional. Specific advice should be sought in specific situations from a properly qualified professional. The FallsAssistant Domain will not be liable for any direct, indirect, consequential, special, exemplary, or other damages arising from any user's failure to seek advice from a properly qualified professional or, where sought, any reliance on advice from that professional.


Third Party Sites

The FallsAssistant Domain contains links to other sites, including those of third party partners. These allow third party partners to market their products. Whilst the FallsAssistant Domain facilitates transactions between you and third parties, NHS 24 and The Social Marketing Gateway are neither the buyer nor the seller of the seller's items. The contract formed at completion of the sale is solely between the buyer and the seller. NHS 24 and The Social Marketing Gateway are not a party to this contract, nor is it the seller's agent and therefore assumes no liability arising out of or in connection with its terms. NHS 24 and The Social Marketing Gateway are not the manufacturer of any products sold via the links on the FallsAssistant Domain. We cannot ensure the accuracy of information and are not responsible for the content of any third party website. All information about any products is provided for information purposes only. We recommend that you do not rely solely on the information presented on the FallsAssistant Domain. Always read labels, warnings and directions provided with the product and consult your healthcare professional before using. A link to another site in no way constitutes an endorsement of the contents therein. Linked sites and applications may have their own terms and conditions and privacy policies or notices, which we strongly suggest you review. We are not responsible for the privacy practices of any third party sites or applications.



You agree to hold harmless and indemnify the FallsAssistant Domain and their agents and contributors against any liability for any claims and expenses, including reasonable legal fees, relating to any violation of these Terms and Conditions.


Privacy and Cookies

We will collect certain personal information from visitors in order to improve the quality of our services. For more information on how we collect and use your data, please see our Privacy Policy.


Governing Law

These Terms and Conditions shall be governed by the laws of Scotland. You expressly agree to submit to the exclusive jurisdiction of the Scottish Courts. In the event that you believe that you have been irreparably harmed by any cause of action relating to the FallsAssistant Domain you agree to inform the FallsAssistant Domain in writing at the following address: SmartCare Programme Office, Caledonia House, 140 Fifty Pitches Road, Cardonald Park, Glasgow, G51 4EB and grant the FallsAssistant Domain thirty (30) days to cure the harm before initiating any action. Any legal action, suit or proceeding action arising out of or relating to these terms and conditions or a breach thereof, shall be initiated in a court of competent jurisdiction in Scotland, and you hereby consent and submit to the personal jurisdiction of such court, waive any objection to venue in such court and consent to service of process by overnight courier or express mail at your last known address. Any cause of action initiated by you must be initiated within one (1) year after the claim or cause of action has arisen or such claim shall be barred. Any use or viewing of the FallsAssistant Domain, HTML pages or features other than the welcome screen and this page shall be taken as acceptance of these Terms and Conditions.